What are the current requirements for my password?

• At least 14 characters long
• A combination of uppercase letters, lowercase letters, numbers, and symbols
• May not contain your username or display name
• Significantly different from your previous three passwords

Please note: Once you have successfully changed your password, it takes up to 2 minutes to synchronize across all services. Please wait a moment prior to attempting login.

After a Password Change:

• If you use mobile or desktop apps with your OCAD University account (eg. Outlook, Teams), you will be prompted to re-authenticate with your new password.
• If you experience issues with OCAD U Wi-Fi after your password reset, you may need to forget the OCAD U network on your device and re-connect: KI 1043 How to remove cached login credentials